Publications:
Access to air travel - guidance for disabled and less mobile passengers

Access to air travel - pdf (Adobe Acrobat - 533kb)
Access to air travel - rtf (Rich Text File - 245kb)

Section 1: Introduction
Section 2: Background
Section 3: Staff training
Section 4: Pre-journey
Section 5: Getting to the airport
Section 6: Access to, and facilities within the terminal building
Section 7: Aircraft design
Section 8: On-board facilities
Section 9: Disembarkation, transfer arrangements and leaving the airport
Section 10: If things go wrong
Annex 1: Useful contacts
Annex 2: Useful publications
Annex 3: Travel agent checklist and airline codes