Door to Door: a travel guide for disabled people

Going by sea: Ferry companies - contact details

Ferry companies that run services between mainland UK and islands
Ferry companies that run services between UK and Europe (including the Republic of Ireland)

Note: when using '0844', '0871' or '0872' telephone numbers please note that you will be charged currently up to 10p per minute from a BT landline (extra charges may also apply from any other network).

Where a ferry company has put some information on its website about assistance or facilities for disabled travellers, the web address given in the contact details below will take you direct to that page. Otherwise the company's main web address is given.

Ferry companies that run services between mainland UK and islands

North West

Stena Line

Route:
Stranraer - Belfast
Fleetwood - Larne

Tel: 08447 70 70 70
www.stenaline.co.uk/ferry/faqs/ (use Customers with Particular Needs)

P&O Irish Sea Ferries

Routes:
Cairnryan - Larne
Troon - Larne

Tel: 0871 66 44 999
www.poirishsea.com/information/terms15.htm

Norfolk Line

Route:
Birkenhead - Belfast

Tel: 0844 499 0007
www.norfolkline.com/EN/Irish_Sea_Ferries/

Isle Of Man Steam Packet Company

Routes:
Heysham - Douglas, Isle of Man
Liverpool - Douglas, Isle of Man
Belfast - Douglas, Isle of Man

Tel: 08722 992 992
www.steam-packet.com/SteamPacket/Book-Now/Special+Assistance.htm

North

Caledonian Macbrayne Ferries

Routes:
The Clyde - Oban - Mull - Islay - Skye - The Western Isles and the Outer Isles of Scotland

Tel: 01475 650100
www.calmac.co.uk/Customer Information/customers-requiring-assistance.html

Orkney Ferries

Routes:
The Orkney Islands

Tel: 01856 872044
www.orkneyferries.co.uk

Western Ferries Clyde

Route:
Dunoon - Gourock

Tel: 01369 704452
www.western-ferries.co.uk

Northlink Ferries Ltd

Routes:
Scrabster - Stromness, Orkney Islands
Aberdeen - Lerwick, Shetland Islands (some sailings via Kirkwall, Orkney)

Tel: 0845 6000 449
www.northlinkferries.co.uk/special-assistance.html

South

Wightlink

Routes:
Portsmouth - Fishbourne, Isle of Wight
Portsmouth - Ryde, Isle of Wight
Lymington - Yarmouth, Isle of Wight

Tel: 0871 376 1000
www.wightlink.co.uk/travel-information/passengers-with-disabilities.aspx

Red Funnel

Route:
Southampton - Isle of Wight

Tel: 0844 844 9988
Vehicle ferry: www.redfunnel.co.uk/ferry-travel/passenger-vehicle-ferry-service/accessibility-information
High Speed passenger ferry: www.redfunnel.co.uk/ferry-travel/red-jet-hi-speed-service/accessibility-information

South West

Condor Ferries

Routes:
Weymouth - Guernsey/Jersey
Poole - Guernsey/Jersey
Portsmouth - Guernsey/Jersey

Tel: 01202 207216
www.condorferries.co.uk/Trip/disabled.html

Isles Of Scilly Travel

Route:
Penzance - Isles of Scilly

Tel: 0845 710 5555
www.islesofscilly-travel.co.uk/assistance.asp

Ferry companies that run services between UK and Europe (including the Republic of Ireland)

West

Stena Line

Routes:
Fishguard - Rosslare
Holyhead - Dublin/Dun Laoghaire

Tel: 08447 70 70 70
www.stenaline.co.uk/ferry/faqs/ (use Customers with Particular Needs)

Irish Ferries

Routes:
Pembroke - Rosslare
Holyhead - Dublin

Tel: (+00) 353 818 300 400
www.irishferries.com

Norfolk Line

Route:
Birkenhead - Dublin

Tel: 0844 499 0007
www.norfolkline.com/EN/Irish_Sea_Ferries/Ferry_help/

P&O Irish Sea Ferries

Route:
Liverpool - Dublin

Tel: 0871 66 44 999
www.poirishsea.com/information/terms15.htm

North

Norfolk Line

Route:
Rosyth - Zeebrugge

Tel: 0844 499 0007
www.norfolkline.com/EN/Scotland_Belgium_ferries/ferry_help/

East

DFDS Seaways

Routes:
Harwich - Esbjerg
Newcastle - Amsterdam

Tel: 0871 522 9955
www.dfdsseaways.co.uk/Customer_Service/disabled_access/DisabledAccess

P&O Ferries

Routes:
Hull - Rotterdam
Hull - Zeebrugge

Tel: 08716 645 645
www.poferries.com (Both Routes)

Stena Line

Routes:
Harwich - Hook of Holland

Tel: 08447 70 70 70
www.stenaline.co.uk/ferry/faqs/ (use Customers with Particular Needs)

South

Sea France

Route:
Dover - Calais

Tel: 0871 423 7119
www.seafrance.com/cs/Satellite/uk/ferry-dover-calais/disabled-passengers?packedargs=site%3DSF_Pax_Uk

Norfolkline

Route:
Dover - Dunkerque

Tel: 0844 847 5042
www.norfolkline.com/EN/Ferries_to_France/Ferry_help/

P&O Ferries

Routes:
Dover - Calais
Portsmouth - Bilbao

Tel: 08716 645 645
www.poferries.com (Dover-Calais)
www.poferries.com (Portsmouth-Bilbao)

Transmanche Ferries (with LD Lines)

Route:
Dover - Boulogne
Newhaven - Dieppe
Portsmouth - Le Havre

Tel: 0800 917 12 01 / (+33) 2 35 19 78 78
www.transmancheferries.co.uk/preparation_assistance_passagers.php

Brittany Ferries

Routes:
Portsmouth - Caen
Portsmouth - Cherbourg
Portsmouth - St Malo
Portsmouth - Santander
Poole - Cherbourg
Plymouth - Roscoff
Plymouth - Santander

Tel: 0871 244 0489 (information)
0871 244 0744 (reservations)
www.brittany-ferries.co.uk/index.cfm?articleid=906

Condor Ferries

Routes:
Weymouth - St Malo
Poole - St Malo
Portsmouth - Cherbourg

Tel: 01202 207216
www.condorferries.co.uk/Trip/disabled.html